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Delivery

 

Where can we ship to?

Kandy Station deliver to most places worldwide. When checking out on the website the cost of shipping for your order will be calculated automatically. If you are not sure whether we ship to your location or have any other questions then please contact us and will be happy to help.

UK Orders

Our smaller orders (under 2kg in weight) are despatched using Royal Mail on either a 24 or 48 hour service. For larger orders (over 2kg in weight) and all of our Bouquets are sent using our courier, DX on a 24 hour service. Our delivery partners deliver Monday-Friday, should you require a Saturday delivery a surcharge will be payable. Sunday deliveries are not available.

International Orders

Smaller orders that are going overseas (under 2kg in weight) are despatched using Airmail. Larger orders (over 2kg in weight) and all of our Bouquets are sent using our international courier, UPS.

How much is shipping?

The shopping cart page of the website will show you your shipping cost and you will always be notified of the delivery costs when checking out before entering your credit card details. Generally shipping within the UK will cost between 99p and £4.99. Delivery on all of our Bouquets and Sweet Boxes is free, as is delivery on all orders over £75.00.

Delivery outside of the UK starts from just £6.00. Delivery outside of the UK may be subject to local import taxes, which are your responsibility where they apply. If shipping taxes are to be paid the shipping company should contact you by telephone once your products are in the customs to let you know the charge due or else you should consult your local customs office. Unfortunately we cannot advise you what these charges will be and Kandy Station is not responsible for them.

Important notes regarding delivery

It is important that somebody it at home to accept the delivery as a signature may be required; if you are not at home the courier may leave your parcel with a neighbour or they may return the parcel to their depot to be delivered another day or collected. It is your responsibility to either collect the parcel or re-arrange delivery.